Destination | Delivery Method | Working Days | Shipping Fee | Free Shipping Threshold |
Hong Kong | Pick-up Service (SF Express Service Ceneter, Store and EF Locker) | 4-7 days | NTD 150 (About HKD 38) | NTD 2,000 |
Direct Delivery | 4-7 days | NTD 250 (About HKD 63) | NTD 2,000 | |
Chinese、Macau | Direct Delivery | 4-7 days | NTD 150 (About MOP 39) | NTD 2,000 |
Singapore | Direct Delivery | 4-7 days | NTD 420 (About SGD 18) | NTD 4,000 |
Malaysia | Direct Delivery | 4-7 days | NTD 420 (About MYR 55) | NTD 4,000 |
Order Tracking
Visit SF Express Tracking. Enter your tracking number to track shipment delivery status.
Special Reminder
Please fill in the recipient information in English. Include the country code and the telephone number to facilitate contact.
Import tariff rates vary from country to country. If the customs in the area of your parcel imposes a tariff on your item, the fee will be charged to you.
Returns and refunds are not accepted. If the item received is defective or wrong, please refer to the following replacement guidelines for replacement.
If your area is not within the shipping destination above, please write to us at service@deluxefashion.com.tw. Customer Service will contact you as soon as possible.
Replacement Guidelines
Only an application for a defective or wrong item will be accepted for replacement. Please submit your application within seven days after receiving your item. The replacement process is as follows:
Take a photograph of the item in question. Email it to service@deluxefashion.com.tw with a description of the photograph and the condition of the item.
If the item meets our replacement criteria, please return the item as instructed. You must pay for any shipping cost that arises.
After the returned item is received and confirmed, we will send a correct/new item to you, and we will pay for the shipping.
