Overseas Purchase

Delivery Method 
All of the orders are sent out by SF Express.

Shipping Destination and Shipping Fee

Destination

Delivery Method

Working Days

Shipping Fee

Free Shipping Threshold

Hong Kong

Pick-up Service

(SF Express Service Ceneter, Store and EF Locker)

4-7 days

NTD 150 (About HKD 38)

NTD 2,000 (About HKD 509)

Direct Delivery

4-7 days

NTD 250 (About HKD 63)

NTD 2,000 (About HKD 509)

Macau

Direct Delivery

4-7 days

NTD 150 (About MOP 39)

NTD 2,000 (About MOP 524)

Singapore

Direct Delivery

4-7 days

NTD 420 (About SGD 18)

NTD 4,000 (About SGD 175)

Malaysia

Direct Delivery

4-7 days

NTD 420 (About MYR 55)

NTD 4,000 (About MYR 529)




Order Tracking

Visit SF Express Tracking. Enter your tracking number to track shipment delivery status.


Special Reminder

  • Please fill in the recipient information in English. Include the country code and the telephone number to facilitate contact.

  • Import tariff rates vary from country to country. If the customs in the area of your parcel imposes a tariff on your item, the fee will be charged to you.

  • Returns and refunds are not accepted. If the item received is defective or wrong, please refer to the following replacement guidelines for replacement.

  • If your area is not within the shipping destination above, please write to us at service@deluxefashion.com.tw. Customer Service will contact you as soon as possible.


Replacement Guidelines

Only an application for a defective or wrong item will be accepted for replacement. Please submit your application within seven days after receiving your item. The replacement process is as follows:

  • Take a photograph of the item in question. Email it to service@deluxefashion.com.tw with a description of the photograph and the condition of the item.

  • If the item meets our replacement criteria, please return the item as instructed. You must pay for any shipping cost that arises.

  • After the returned item is received and confirmed, we will send a correct/new item to you, and we will pay for the shipping.